AI CHATBOTS
Proactive support with customizable chatbots
Deliver convenient, contextual support with easy-to-implement chatbots.
Trusted by thousands of
customers worldwide
Simplified support for better business outcomes
I. Love. That. Bot. It’s generating leads for us every single minute.
— Norman Alegria, Director of Guest Services, The Dufresne Group
Instant, 24/7 Support
Program bots with business rules to instantly answer FAQs, request information from visitors, send and receive files, or with other conditions that suit your business needs.
More efficient workflows
Use chatbots to handle routine tasks so your team can focus on more complex ones with greater customer impact.
Seamless routing options
Route visitors to the right agent or department and swiftly move to live chat, video, or cobrowse when issues require a more collaborative human touch.
No coding required
Create a branded user experience within minutes — no coding required.
Any channel, anytime
Rather than relying on single-point solutions for each support channel, pair live chat with chatbots, voice, video, cobrowse, and email to connect with your customers anywhere they choose at any time — all within Acquire’s unified customer service platform.
Everything you wanted to
know about chatbots
Interested in learning more about chatbots, AI, and bot design? Read from our blog.
BLOG
The Chatbot Beginner’s Guide: All Your Questions Answered
What's a chatbot and how does it work? What are common use cases and how can you build your own bot? Find these answers and more in our handy beginner's guide.
NEWS
The Principles of Chatbot Design: Tips From An Expert
The art of chatbot design aims to bring a better conversational experience to users. If you want to create a well-designed chatbot, consider these expert tips.
BLOG
Chatbot Use Cases: What Bots Can do Per Industry and Function
Chatbots can perform lots of useful tasks to help your business grow and engage your customers. Here's a breakdown by function and industry with examples.
Seamlessly connect bots to other tools
Our bots play nicely with others. Build your own chatbots within Acquire, or integrate popular business chatbot software like IBM Watson, Dialogflow, and Azure QnA. Connect bots to third-party apps using webhooks and our open API.
Chatbots and knowledge base software: A power couple
Always have answers. Enable customers to self-serve by giving them access to your knowledge base content through Acquire Chatbots.
CHATBOT ANALYTICS Optimize chatbot
performance
Learn which chatbots your customers find the most engaging, and tweak the ones that need a little performance
improvement (they won’t take it personally!)
questions
Identify commonly asked questions and set up your bot’s answers.
engagement
See how much your chatbots for sales or chatbots for customer support help your customers.
issues
Get a sense of how many issues your chatbots solve over time.
CHATBOT PLATFORMWhere automation
meets the human touch
Your customers are human, and our bots respect that. Streamline sales,
support, and website visitor engagement without sounding scripted.
Carry smoother conversations with visitors. Our chatbot software uses NLP to recognize variations of customer questions.
Our bots collect the most commonly asked questions so that you can answer them and design better user and customer experiences.
Choose between flow bots that lead users through sequences or conversational bots that use AI to respond in context.
One little chat window, endless possibilities. Automate customer support, qualify leads, enable newsletter signups, and more.
Create a more personal customer experience with chatbots that respond pulling name, order history, and other variables.
Reduce wait times with chatbots as your virtual assistants. Wow web visitors with instant customer support.
WHITEPAPERThe Rise of Chatbots
The chatbots market is projected to reach $7.5 billion by 2024. Learn what the hype is all about and how companies use chatbots to create better digital experiences.