3 Major Companies that Provide Incredible Online Customer Experience

3 Major Companies that Provide Incredible Online Customer Experience

August 30, 2021

Online customer experience has become a focus of most businesses during this digital-first era. In order for businesses to provide…

13 Important Customer Service Skills Every Employee Needs

August 30, 2021

No matter what type of company you are, you should be on the lookout for potential employees that contain essential…

Personalized Customer Service: The Basics

August 30, 2021

Click the play button above to listen to the blog. Think about a local bakery in your neighborhood (if you’re…

15 Sample Email Templates for Customer Service

August 30, 2021

Customer service agents respond to a wide range of queries – but thankfully, most questions aren’t unheard of. Agents don’t…

How to Survey Customers Properly

August 30, 2021

Customer surveys are an opportunity to learn what customers think about your brand based on facts, rather than assumptions. The…

7 Technological Advancements in the Retail Industry to Make You Say Wow

August 27, 2021

Shopping has always been seriously big business – with total global retail sales reaching $26.29 trillion in 2019. Yet, the…