Is Hyper-Personalization The Next Big Thing In Business?

Is Hyper-Personalization The Next Big Thing In Business?

August 27, 2021

Technology is constantly upgrading which created a new type of personalization that takes things one step further "hyper-personalization". If you're…

Personalize vs Customize: How are they Different?

August 26, 2021

Click the play button above to listen to the blog. Businesses are always looking for ways to grab the customer’s…

5 Brilliant Ways to Perform Customer Relationship Optimization

August 26, 2021

Customer experience managers around the world understand the importance of focusing on customer relationship optimization. But what many miss is…

Top 7 Futuristic Ecommerce Technology Trends to Watch [2022]

August 26, 2021

This post is going to spotlight 7 of the top ecommerce technology trends your business should keep an eye on…

22 Customer Service Goals to Strive For in 2022 [Updated]

August 23, 2021

Traditionally, new year's is a time for setting personal goals. But if you’re running a business, it’s also a good…

The ABCs of Customer Service SLAs

August 23, 2021

Your eyes meet across the room. Ten minutes later you're sitting in a darkened corner laughing together. Six months down…