How to Boost Sales for Your Shopify Store with Personalized CX

How to Boost Sales for Your Shopify Store with Personalized CX

November 19, 2020

Want to join the ranks of big brands like Heinz, BBC, Allbirds, and Gymshark? Well, if you’re powering your ecommerce…

4 Types of Customer Engagement Metrics You Can Rely On

November 19, 2020

Customer engagement is “the process of interacting with customers through a variety of channels and strengthening your relationship with them,”…

6 Ways to Prepare Your Team for Delighting Customers During High Volume Holiday Shopping

November 2, 2020

Online holiday shopping has grown exponentially in the last few years, with $284 Billion (yes that’s billion) dollars spent in…

5 Ways to Use Tech for Better Digital Customer Experience

October 30, 2020

Digital customer experience (the result of all customer interactions with your brand online) is the driver behind any purchasing process.…

13 Hair-Raising Customer Service Horror Stories

October 29, 2020

Offering great customer service is tough – and that’s why even the most well-meaning companies sometimes get it wrong. On…

How to Get Customer Onboarding Just Right [Expert Guide]

October 5, 2020

If you have any kind of subscription-based service, then simply making sales is no guarantee of success. Your company’s viability…