Insurance Chatbot Examples: 5 Innovative Use Cases

Insurance Chatbot Examples: 5 Innovative Use Cases

August 13, 2020

Insurance chatbots are far from a mere luxury add-on. They’re one of the most effective solutions for leveling up customer…

Things to Consider For a Website Redesign [Two Experts Weigh In]

July 29, 2020

Your website is the digital face of your brand – and it heavily affects how site visitors see you. Online…

What is Customer Experience Management?

July 21, 2020

Ever feel overwhelmed by the sheer number of customer interactions out there? If so, you’re not alone.  The ways brands…

How Chatbots in Telecom Transform Customer Experiences

July 13, 2020

If you’re in the telecom industry, you’re no stranger to customer service struggles. Improving customer experience and retaining customers has…

Digital Customer Engagement: 7 Trends to Look Out For

June 25, 2020

If you think the relationship between you and your customers extends no further than the point of purchase – think…

How to Improve the Insurance Customer Experience

June 22, 2020

“Yes, I’m satisfied with my insurance provider” – said a paltry 29 percent of surveyed customers. And with only 16…