How to make screen share work for sales and customer support

How to make screen share work for sales and customer support

January 16, 2019

Applications of screen share technology are expanding and diversifying every year. While remote desktop viewers have existed in some form…

What does Gold Standard Customer Support Look Like?

January 10, 2019

Customer service is often called the most important facet of a company, with some describing it as “a company’s only…

Seven tips for Customer Support during the Holidays

December 18, 2018

We’re rubbing right against the peak of holiday shopping and preparation. It is, arguably, the most significant time for any…

Enhancing Your Customer Support: A Step by Step Guide

November 19, 2018

In a Customer Service and Business Results survey, 88% of respondents revealed customer reviews influence their buying decisions. Clearly, a…

A Simple Guide to Integrating Chatbots Into Your Conversion Strategy

August 14, 2018

Chatbots are the newest trend in digital marketing. And it’s easy to see why. Available 24/7 to address specific needs,…

The 10 Habits of Customer Centric Organizations in the Age of Digital Business

July 24, 2018

Ask most business owners today what’s most important for their business and they’d tell you profit. Which is right. But…