In this fast-paced world, customers expect quick solutions to their queries. Businesses need to adopt new technology in order to…
A customer service employee is the point of contact between a company and its customers. But, what a customer service…
Customer service is central to the growth of your business. Regardless of how good your product is, customers will most…
One of the biggest challenges in online business is to generate leads and convert them to customers. Even when sites…
"In Marketing, lead generation is the initiation of consumer interest or inquiry into products or services of a business.” –…
According to Kissmetrics, more than 44 percent of online web visitors like their questions getting answered by a human and…