Implement Video Chat And Take Your Business To The Next Level

Implement Video Chat And Take Your Business To The Next Level

March 16, 2017

In this fast-paced world, customers expect quick solutions to their queries. Businesses need to adopt new technology in order to…

5 Reasons Why Every Employee Needs Customer Service Competence

March 9, 2017

A customer service employee is the point of contact between a company and its customers. But, what a customer service…

5 Ways Customer Service Representatives Are More Than Just Employees

March 2, 2017

Customer service is central to the growth of your business. Regardless of how good your product is, customers will most…

5 Ways to Use Live Chat for Lead Generation and Conversion

February 27, 2017

One of the biggest challenges in online business is to generate leads and convert them to customers. Even when sites…

6 Ways to Improve Your Lead Generation Process

February 16, 2017

"In Marketing, lead generation is the initiation of consumer interest or inquiry into products or services of a business.” –…

Why Live Chat is the Best Customer Service Right Now

February 2, 2017

According to Kissmetrics, more than 44 percent of online web visitors like their questions getting answered by a human and…