As more and more consumers go online for their buying needs, companies are increasingly turning to the ecommerce chatbot to…
Let’s face it: remote work is here to stay. And with the rise of the digital workforce, the right online…
The Net Promoter Score (NPS) is a popular metric that measures customer satisfaction and loyalty. It predicts customers’ impressions of…
Does your business focus more on customer acquisition or customer retention? The most common answer is acquisition but the focus…
Click the play button above to listen to the blog. The right customer engagement strategies can have a massive effect…
We’re well into the holiday season, and, for many, that means preparing for festivities. And, it’s also that time to…