CX SOFTWARE FOR RETAIL
Connect with shoppers in the moment
Deliver amazing service when it’s needed most by providing personal, 1:1 digital experiences.
Trusted by leading brands around the world
Communicate on the channels they love
Meet customers whenever, wherever, even when their preferences evolve. Acquire enables you to provide seamless service across chat, video, SMS, social media, messaging apps, and cobrowse — all from one dashboard.
Do more from one placeProvide service with a (virtual) smile
Recreate the in-store experience online with video chat and cobrowsing. Create collaborative, immersive experiences that show off new products, highlight exciting deals, and engage customers 1:1.
Show and sell in just a few clicksI. Love. That. Bot. It’s generating leads for use every single minute.
— Norman Alegria, Director of Guest Services, The Dufresne Group
Make everyone feel like a VIP
Build customer loyalty by treating every interaction like it’s part of one, ongoing conversation. Empower agents with the context they need to provide personalized service for everyone.
Explore customer profiles and conversational CXAutomate the easy stuff for stellar self-service
Help shoppers help themselves. Deploy intelligent chatbots trained to handle routine questions and in-depth knowledge bases made searchable right in the chat widget.
Get to know your future AI assistantRetail resources you’ll love
GUIDE
The Definitive Guide to Ecommerce Customer Experience
In the guide we discuss the changing nature of ecommerce customer experience.
Download NowPODCAST
eCommerce Fastlane | Shopify E-Commerce Marketing Strategy
Consumers expect great experiences from every company they interact with, but it’s not a level playing field.
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10 Problems That Every Ecommerce Business Faces and Their Solutions
Every ecommerce business today faces challenges. Learn the most common problems in ecommerce and how to solve them.
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