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Be in the know. All the latest trends, tips, and insights to help you create exceptional customer experiences.
Featured
2022/03/22
The Future of CX: How to Create Frictionless Self-Service Experiences
This webinar will cover the top trends driving the new digital-first era and how you can orchestrate seamless self-service across all channels.
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On Demand
2021/05/20
Contactless Customer Experiences: Tools to Tap for Travel Industry Excellence
Online booking and digital keys were great first steps in travel innovation. The next wave of CX, however, requires a far broader range of digital interactions if it’s going to meet traveler expectations.
View On Demand 2021/05/25
Tackling Evolving Consumer Expectations: How to Stay Ahead in the Automotive Industry
Discover how you can create a fully digital experience for your customers – through chat, video, SMS, and cobrowsing – as they research, compare, and ultimately purchase a new vehicle.
View On Demand 2021/04/28
Staying Ahead of the Competition: Tools You Can Bank on for Great CX
Learn how Acquire can help you deliver amazing experiences across new communication channels – all in one platform that reduces friction for customers and agents alike.
View On Demand 2021/05/06
How United Airlines is Digitally Transforming the Passenger Experience
Companies investing in digital transformation have two choices: build out a long-term plan, accounting for all potential risks, or, move quickly to respond to ever-evolving consumer expectations. This webinar will dive into how United Airlines boldly chose to fast-track CX innovation, abandoning earlier time-consuming plans.
View On Demand 2021/04/26
How Elevate and the Banks it Supports Create Amazing CX without Sacrificing Speed
Securing loans used to take days and even weeks to complete. For some folks, that’s far too long and they need money as soon as possible. Enter Elevate’s Rise brand.
View On Demand 2021/04/22
The Connected Customer: Digital Interaction & Service Innovation
Leaders in digital customer experience have moved way beyond easy returns and discount codes. Instead, they're offering custom consultations for clothing and makeup online, meeting customers everywhere without hassle, and creating high-end experiences without the high price tags.
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